Our awesome courier team delivers your flowers with car, motorbike or if you're nearby our office, our friendly team may even walk over to say hi!

Nothing! All of our deliveries are free for all our customers. 

That being said, we are thus unable to guarantee a specific delivery timing as we need to optimize our delivery routes to continue providing cost effective deliveries for our customers. 

Order before 3pm and get your blooms delivered the same-day!
For next-day deliveries and any other pre orders, order anytime you wish! We don’t want to stress you out, so there’s no time limit on placing your orders.

You’ll receive a confirmation email for your purchase, we can also issue an invoice at your request.

Of course you can! Simply reach out to us either through an e-mail, call us at +65 3163 1525, chat with us using the chat window on the bottom right quoting your Order ID or you can simply reply to your order confirmation email. Our blooming customer service team would be more than happy to make those changes.

Not a problem at all! (we’re just sad to see you go…) Just reply to your confirmation email saying you want to cancel your order and we will setup a refund that will take 2-3 days to process.

We accept Visa, Mastercard and we’ll soon be accepting AMEX payments.

Type in your promo code at checkout, on the Payment Info page!

Refunds are usually processed within 2 to 3 working days. Reach out to us if it takes any longer and we'll be happy to check what's taking so long!

Yes! We’re growing fast and are always looking for great talent to help drive our growth to the next level. If you think you’ll make a great contribution to the Milano Blooms team, then we want to hear from you! Email us at recruiting@abetterflorist.com

Here's a little help and advice about caring for your flowers, from choosing the right vase to tips on how to prolong the life of your bouquet.
– Make sure your vase is cleaned thoroughly before you fill it with water. A top tip is to add ½ a tablet of “Milton” which is a very good antibacterial product and can be found in most supermarkets. The Milton helps to keep the water in your vase clearer for longer.
– Fill the vase with clean, cold water and the flower food supplied with flowers. Follow the instructions on the flower food packet.
– Cut the bottom ½” off your stems using a sharp pair of scissors at a 45° angle.
– Remove any leaves which may be below the waterline as they may limit the intake of water by the flowers.
– Flowers last longer in cool places (65° – 72°F or 18° – 22°C). Try to avoid placing flowers in direct sunlight or in contact with heating appliances such as fans or radiators or in areas with a draught.
– Stems should be re-cut every other day by ½” to ensure they are drawing the maximum water.
– Place your flowers on display and ensure your vase is constantly topped up with water during the lifetime of your flowers.

Super fresh! We get a daily shipment of flowers from our farms in the Cameron Highlands in Malaysia. Your bouquets are made to order and our florists handcrafts your beautiful bouquets with the fresh blooms, ready to be sent out for delivery that day.

Treat your flowers to some fresh water everyday.
Trim the stem every day or two.